Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Biocatalyst ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and digital advertising services.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email, phone number, address)
  • Company information (name, size, industry, job title)
  • Account credentials and preferences
  • Payment and billing information
  • Communications with our support team
  • Marketing preferences and campaign requirements

2.2 Information We Collect Automatically

  • Website usage data and analytics
  • IP addresses and device information
  • Browser type and operating system
  • Cookies and similar tracking technologies
  • Campaign performance metrics

2.3 Lead Data

We collect and process lead information from various sources including public databases, social networks, and advertising platforms. This may include contact information, professional details, and company information.

3. How We Use Your Information

We use collected information to:

  • Provide and improve our lead generation services
  • Process payments and manage accounts
  • Communicate about services and support
  • Analyze and optimize campaign performance
  • Comply with legal obligations
  • Prevent fraud and ensure security
  • Send marketing communications (with consent)

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party vendors who assist with payment processing, data analytics, customer support, and other business operations.

4.2 Advertising Partners

Platforms like Google, Facebook, and LinkedIn for campaign execution and optimization.

4.3 Legal Requirements

When required by law, court order, or to protect our rights and safety.

4.4 Business Transfers

In connection with mergers, acquisitions, or asset sales.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and employee training
  • SOC2 Type 2 compliance
  • Secure data centers and infrastructure

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Lead data is typically retained for 3 years unless otherwise specified in your agreement.

7. Your Rights and Choices

7.1 Access and Correction

You can request access to and correction of your personal information.

7.2 Data Portability

You can request a copy of your data in a structured, machine-readable format.

7.3 Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

7.4 Marketing Communications

You can opt out of marketing communications at any time using the unsubscribe link or contacting us directly.

7.5 Cookies

You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

11. European Privacy Rights

EU residents have rights under GDPR, including access, rectification, erasure, restriction, portability, and objection. You also have the right to lodge a complaint with a supervisory authority.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website performance and usage
  • Provide personalized content and advertising
  • Ensure security and prevent fraud

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice at least 30 days before they take effect.

15. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact:

Privacy Officer
Biocatalyst
701 Boyd Ave
Midland, TX 79705-0000
Email: [email protected]
Phone: +1 (314) 174-1683

16. Effective Date

This Privacy Policy is effective as of January 1, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.